| 1 2 3 |
What others think about Business Phone Etiquette |
| By: O Calderin on Jul 7, 2009 |
| | Be VERY careful with the tone you use to say things, and when asking questions. You do not want to seem like you are conducting an investigation. |
|
 |
| By: Jenny on Jul 6, 2009 |
| | When using the intercom, the noice from the receiver being thumped or rattled back into the cradle can be avoided by pressing the button with your finger before returning the receiver to its base. |
|
|
| By: namrata on Jun 28, 2009 |
| | Manners Maketh a Complete Man |
|
|
| By: Ali3Js on Jun 5, 2009 |
|
|
| By: Brian on May 23, 2009 |
| | A Smile Increases Your Face Value |
|
|
| By: Dustin on May 22, 2009 |
| | I look forward to sharing this my staff as soon as i see how i scored. :) |
|
|
| By: Levi on May 18, 2009 |
|
|
| By: Susie on May 13, 2009 |
| | Thanks and I will share with others. |
|
|
| By: Sandra on May 13, 2009 |
|
|
| By: PCF on May 10, 2009 |
| | GK is good mental excercise. |
|
|
| By: Matt F. on May 5, 2009 |
|
|
| By: Tanny on Apr 28, 2009 |
|
|
| By: AspeliBriesia on Apr 23, 2009 |
| | I'm the only one in this world. Can please someone join me in this life? Or maybe death... |
|
|
| By: jason on Apr 21, 2009 |
|
|
| By: Torycousy on Apr 16, 2009 |
| | "I am a physician. When I was in active practice I was making an excellent income.
I never had to worry about the cost of my medications.
Once I retired my income dropped and I also had to buy all of my ever increasing list of medications.
As the cost of medications was a substantial part of |
|
|
| By: Torycousy on Apr 12, 2009 |
| | "I am a physician. When I was in active practice I was making an excellent income.
I never had to worry about the cost of my medications.
Once I retired my income dropped and I also had to buy all of my ever increasing list of medications.
As the cost of medications was a substantial part of |
|
|
| By: Adel F. on Apr 7, 2009 |
| | "I am a physician. When I was in active practice I was making an excellent income.
I never had to worry about the cost of my medications.
Once I retired my income dropped and I also had to buy all of my ever increasing list of medications.
As the cost of medications was a substantial part of |
|
|
| By: Adel F. on Apr 5, 2009 |
| | "I am a physician. When I was in active practice I was making an excellent income.
I never had to worry about the cost of my medications.
Once I retired my income dropped and I also had to buy all of my ever increasing list of medications.
As the cost of medications was a substantial part of |
|
|
| By: Michelle on Mar 24, 2009 |
|
|
| By: joy on Mar 21, 2009 |
| | i find the questions informative |
|
|
| By: reabPeeda on Mar 17, 2009 |
| | I've got a secret....LOL!
I've been reading posts about all of us parents having trouble keeping our kids entertained, or how there is not enough time to do stuff during the day, and how the kids are just too overwhelming. I found the coolest website that has helped me free up tons of time, [url |
|
|
| By: Niharika on Feb 9, 2009 |
| | Smile when answering a call because caller can listen it in your voice. |
|
|
| By: dontez on Feb 10, 2009 |
|
|
| By: anurag on Feb 3, 2009 |
| | this survey is quite good..... it actually explains the pinpoints the points to remember while making a business call |
|
|
| By: Laura on Jan 28, 2009 |
| | Try not to look at caller ID. You may inadvertently show impatience in your voice if it's someone you don't want to speak to. |
|
|
| By: Vickie Benson on Jan 26, 2009 |
| | Never transfer a caller to another phone without letting the other person know why they are calling. This is just considerate of the caller and the person you are transferring th call to. |
|
|
| By: Antonio Howard on Jan 21, 2009 |
| | When engaging in a business conversation, it is essential to:
a. ask about the persons family
b. enunciate and speak clearly
c. talk about sports
d. be overly courteous |
|
|
| By: Sally on Jan 22, 2009 |
| | Please find a way to make me feel welcome when I call you. |
|
|
| By: wwwjudyann on Jan 22, 2009 |
| | Use a clear and pleasant speaking voice. |
|
|
| By: Marquayle Spann on Jan 12, 2009 |
| | Business Phone Etiquette is very important in life |
|
|
| By: mari gonzalez on Jan 5, 2009 |
| | Remember that business is business. Stay purposeful and achieve the objective of the call. |
|
|
| By: Cindy on Dec 22, 2008 |
| | Take a deep breath and let the air out before you answer the phone. Answer the phone with a smile and helpful attitude. |
|
|
| By: Andrea on Dec 22, 2008 |
| | Good questions! We must always use our best etiquette, both in person, in writing and on the phone! The world would be a better place. |
|
|
| By: Renee Bell on Dec 22, 2008 |
| | When in doubt, use common sense and courtesy. |
|
|
| By: Cindy on Dec 22, 2008 |
| | Can't be rude while smiling! Always remember, for the time you are on the phone YOU represent your company. |
|
|
| By: Rosalie on Dec 22, 2008 |
| | When leaving your name and number on voice mail, speak slow enough for the receiver to write it down the first time. |
|
|
| By: Diana Weisbach on Dec 22, 2008 |
| | What is a good transition phrase to get the conversation back on track once you have discussed non-business related issues without sounding rude or pushy? |
|
|
| By: cynthia colledge on Dec 11, 2008 |
| | It is not professional to keep someone holding for long without updating them |
|
|
| By: dikeledi zwane on Dec 11, 2008 |
| | Always be polite, efficient, helpful.
Never talk with food in your mouth.
Never leave the telephone unattended |
|
|
| By: Irene C Ntsobi on Dec 3, 2008 |
| | Never leave the telephone unattended.
Never be impolite to clients that is internal and external
Never eat at your desk or talk
Never arrive late for appointments |
|
|
| By: Lorette on Nov 30, 2008 |
| | When transferring a call to another extension, do a "warm" versus "cold" transfer by staying online and identifying that a call is being transfered or stay with the caller so they don't feel like they've been dumped into a voicemail when they need immediate help. |
|
|
| By: Anjan on Nov 28, 2008 |
| | This is a good quiz, however, you can add more questions related to Hold/Mute/Transfer protocol as well |
|
|
| By: Nithya on Nov 26, 2008 |
| | A business phone etiquette can make or break your relationship with your client/vendor/customer |
|
|
| 1 2 3 |
