| 1. | Why should you not type in all caps when writing an email? |
| a. | | Because it takes up more room and makes the email longer |
| b. | | Because it's hard to read |
| c. | | Because it's considered "yelling" |
| d. | | Because it's tough on your keyboard
|
| |
| 2. | If you have a very large attachment to send, how should you handle it? |
| a. | | Just attach it and send it |
| b. | | Email your other party directly first and make sure their connection can handle a large download |
| c. | | Try and break it up into several smaller downloads if possible |
| d. | | Compress or "zip" the file first
|
| |
| 3. | Which word in an email subject line might make your email look like spam? |
| a. | | Help |
| b. | | Regarding |
| c. | | Hi |
| d. | | Happy
|
| |
| 4. | If you are sending the same email to a large number of recipients, what is the most considerate way of directing the email? |
| a. | | Send the email to each recipient directly |
| b. | | Send the email using BCC (blind carbon copy) to keep each email private |
| c. | | Send the email using a long list of emails |
| d. | | Send the email to 5 recipients at a time, preferably in groups of people who know each other
|
| |
| 5. | Using return receipt requested (read receipt) should be reserved for unique instances where both parties need to know an email was read. |
| a. | | True |
| b. | | False
|
| |
| 6. | If you don't want to type your name at the end of every email you send, what you can you do instead? |
| a. | | Don't sign at all .. people know who the email is from thanks to your return email address |
| b. | | Only sign emails to business associates, but you can exclude this step with friends and family |
| c. | | Create a signature that will attach to every email you send |
| d. | | Include "from" information in the subject line so you can save the time of "signing" the email
|
| |
| 7. | When writing an email, your paragraphs should be _______. |
| a. | | Short |
| b. | | Long |
| c. | | In big fonts making them easier to read |
| d. | | Always indented
|
| |
| 8. | How many characters are generally viewable in the subject line of an email? |
| a. | | 100-150 |
| b. | | 45-65 |
| c. | | 75-100 |
| d. | | 25-35
|
| |
| 9. | Why is it not always a good idea to include italics, colors, and special fonts in email? |
| a. | | Some people don't like them |
| b. | | Some email programs won't support them and your recipient might not see them |
| c. | | They can be unprofessional |
| d. | | They can send a message different than what your email about
|
| |
| 10. | What is an "emoticon"? |
| a. | | Keyboard figures made to express smiles, frowns, etc. |
| b. | | A cartoon smiley-face inserted in emails |
| c. | | An expression of emotion in email |
| d. | | A signature added to the end of each email sent
|
| |
| 11. | How should email be considered somewhat like a phone call? |
| a. | | The tone should always be informal and comfortable |
| b. | | You should know your emails are private |
| c. | | Emails should be short, concise and to the point, like phone calls |
| d. | | Email should never be considered anything like a phone call
|
| |
| 12. | What information should never be emailed? |
| a. | | Credit card numbers |
| b. | | Social security numbers |
| c. | | Phone numbers |
| d. | | Anything you wouldn't want shared with unknown parties, like social security numbers, credit card numbers, addresses, personal information
|
| |
| 13. | How would you abbreviate "Be Seeing You" in email? |
| a. | | BCNU |
| b. | | BSU |
| c. | | BCINYU |
| d. | | BCINU
|
| |
| 14. | You should always return an email as soon as possible. |
| a. | | True |
| b. | | False
|
| |
| 15. | If an invitation is emailed, an email response is appropriate. |
| a. | | True |
| b. | | False
|
| |
| 16. | What does 'www.' mean? |
| a. | | world wide wombat |
| b. | | world wide web |
| c. | | willy wonkers workers |
| d. | | The Local Internet Servise |
| |
| 17. | what was the first email... |
| a. | | qwertyuiop |
| b. | | asdfgghjkll |
| c. | | 123456789 |
| d. | | testing testing 123 |
| |
| 18. | To attach a file what do you click on? |
| a. | | papperclip |
| b. | | insert |
| c. | | new |
| d. | | format |
| |
| 19. | what does the E mean in e-mail |
| a. | | Egg |
| b. | | elephant |
| c. | | it just is |
| d. | | eggnogg |
| |
| 20. | How frequently you use BCC Field? |
| a. | | Always |
| b. | | Some times |
| c. | | Very Less |
| d. | | Sending emails to undisclosed Recepient |
| |
| 21. | how often do you use email |
| a. | | always |
| b. | | hotdog |
| c. | | once a week |
| d. | | twice a week |
| |
What others think about Email Etiquette |
| By: Lana on Oct 26, 2009 |
| | The "e" in "e-mail" actually means "electronic", as in "electronic mail". |
|
 |
| By: Beth on Oct 19, 2009 |
| | Where was the question about when and how often you should grace people with jokes/chains/quizzes? I must have missed it because it is a HUGE part of email etiquette if you ask me. My personal favorite is the "Your going to hell if you don't forward this e-mail to 20 of your friend now". |
|
|
| By: vENU nAIR on Oct 4, 2009 |
| | It is basically back to School, getting to know what is the basic, but more often than not, is ignored and forgotten |
|
|
| By: bobby on Oct 3, 2009 |
| | The "e" in e-mail stands for electronic in e-mail; but, that is short for the original meaning which is "electronic getter going mail". |
|
|
| By: Bree on Oct 3, 2009 |
| | Well people should know that using emails isn't always safe. DON'T EVER TELL ANYONE YOUR NAME OR WHERE YOU LIVE OR ZIPCODE OR STUDENT ID #. WHAT WOULD HAPPEN IS THEY WILL FIND WHERE YOU LIVE AND KIDNAP YOU. ALWAYS USE COMMON SENCE. DON'T DO ANY OF THE ABOVE I TOLD YOU OR SOMETHING IS GOING TO HAPPEN |
|
|
| By: Sundararajan . R on Sep 23, 2009 |
| | Email Etiquette is very important for a professional because he always uses mails to interact with the customers or supervisors |
|
|
| By: Sankarlal Hariram on Sep 22, 2009 |
|
|
| By: David on Sep 10, 2009 |
|
|
| By: Andrew on Sep 9, 2009 |
| | I don't think this is a good test at all. BTW I don't use my e-mail "hotdog" often. -.- |
|
|
| By: EmOliGht on Sep 9, 2009 |
| | when i saw the "WWW" question, i was like "OMG MIKE (thats my friend) WILLY WONKA WAS HERE AND TOOK THIS QUIZ!!!!!!!" idk question 19 confused me and i chose hotdog for 21.... |
|
|
| By: Stephen Demeule on Sep 9, 2009 |
|
|
| By: Scott on Sep 1, 2009 |
|
|
| By: Cristy on Aug 24, 2009 |
| | I still don't know what the E stands for in E-mail. |
|
|
| By: Vicki Crossley on Aug 24, 2009 |
| | Some of the questions really made me think and others made me laugh. This was fun! |
|
|
| By: caite on Aug 20, 2009 |
| | great quiz if you need to learn about sending professional emails |
|
|
| By: Sonali on Aug 20, 2009 |
|
|
| By: mohan on Aug 4, 2009 |
|
|
| By: lol on Aug 4, 2009 |
| | lol would be good to have some atchual ancers to questions ... not like question 21 |
|
|
| By: the on Aug 4, 2009 |
| | Half decent quiz, last few questions don't make sense, or they have grammatical errors. |
|
|
| By: AKUL BANSAL on Jul 26, 2009 |
| | AKUL IS VERY INTELLEGENT. BACHKE REHNA MUJHSE. |
|
|
