| 1. | Why should you not type in all caps when writing an email? |
| a. | | Because it takes up more room and makes the email longer |
| b. | | Because it's hard to read |
| c. | | Because it's considered "yelling" |
| d. | | Because it's tough on your keyboard
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| 2. | If you have a very large attachment to send, how should you handle it? |
| a. | | Just attach it and send it |
| b. | | Email your other party directly first and make sure their connection can handle a large download |
| c. | | Try and break it up into several smaller downloads if possible |
| d. | | Compress or "zip" the file first
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| 3. | Which word in an email subject line might make your email look like spam? |
| a. | | Help |
| b. | | Regarding |
| c. | | Hi |
| d. | | Happy
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| 4. | If you are sending the same email to a large number of recipients, what is the most considerate way of directing the email? |
| a. | | Send the email to each recipient directly |
| b. | | Send the email using BCC (blind carbon copy) to keep each email private |
| c. | | Send the email using a long list of emails |
| d. | | Send the email to 5 recipients at a time, preferably in groups of people who know each other
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| 5. | Using return receipt requested (read receipt) should be reserved for unique instances where both parties need to know an email was read. |
| a. | | True |
| b. | | False
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| 6. | If you don't want to type your name at the end of every email you send, what you can you do instead? |
| a. | | Don't sign at all .. people know who the email is from thanks to your return email address |
| b. | | Only sign emails to business associates, but you can exclude this step with friends and family |
| c. | | Create a signature that will attach to every email you send |
| d. | | Include "from" information in the subject line so you can save the time of "signing" the email
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| 7. | When writing an email, your paragraphs should be _______. |
| a. | | Short |
| b. | | Long |
| c. | | In big fonts making them easier to read |
| d. | | Always indented
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| 8. | How many characters are generally viewable in the subject line of an email? |
| a. | | 100-150 |
| b. | | 45-65 |
| c. | | 75-100 |
| d. | | 25-35
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| 9. | Why is it not always a good idea to include italics, colors, and special fonts in email? |
| a. | | Some people don't like them |
| b. | | Some email programs won't support them and your recipient might not see them |
| c. | | They can be unprofessional |
| d. | | They can send a message different than what your email about
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| 10. | What is an "emoticon"? |
| a. | | Keyboard figures made to express smiles, frowns, etc. |
| b. | | A cartoon smiley-face inserted in emails |
| c. | | An expression of emotion in email |
| d. | | A signature added to the end of each email sent
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| 11. | How should email be considered somewhat like a phone call? |
| a. | | The tone should always be informal and comfortable |
| b. | | You should know your emails are private |
| c. | | Emails should be short, concise and to the point, like phone calls |
| d. | | Email should never be considered anything like a phone call
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| 12. | What information should never be emailed? |
| a. | | Credit card numbers |
| b. | | Social security numbers |
| c. | | Phone numbers |
| d. | | Anything you wouldn't want shared with unknown parties, like social security numbers, credit card numbers, addresses, personal information
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| 13. | How would you abbreviate "Be Seeing You" in email? |
| a. | | BCNU |
| b. | | BSU |
| c. | | BCINYU |
| d. | | BCINU
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Last improved on 12/5/2009 at 8:53:49 AM
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| 14. | You should always return an email as soon as possible. |
| a. | | True |
| b. | | False
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| 15. | If an invitation is emailed, an email response is appropriate. |
| a. | | True |
| b. | | False
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| 16. | What does 'www.' mean? |
| a. | | world wide wombat |
| b. | | willy wonkers workers |
| c. | | world wide web |
| d. | | The Local Internet Servise
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Last improved on 11/25/2009 at 10:45:55 PM
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| 17. | what was the first email... |
| a. | | qwertyuiop |
| b. | | asdfgghjkll |
| c. | | 123456789 |
| d. | | testing testing 123
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| 18. | To attach a file what do you click on? |
| a. | | papperclip |
| b. | | insert |
| c. | | new |
| d. | | format
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| 19. | what does the E mean in e-mail |
| a. | | Egg |
| b. | | elephant |
| c. | | electronic |
| d. | | eggnogg
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Last improved on 11/27/2009 at 2:16:52 AM
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| 20. | How frequently you use BCC Field? |
| a. | | Always |
| b. | | Some times |
| c. | | Very Less |
| d. | | Sending emails to undisclosed Recepient
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| 21. | how often do you use email |
| a. | | always |
| b. | | hotdog |
| c. | | once a week |
| d. | | twice a week
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What others think about Email Etiquette |
| By: siva on Feb 23, 2010 |
| | its some what useful information |
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| By: YAHYA BAH on Feb 19, 2010 |
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| By: Abi Billingham on Jan 31, 2010 |
| | Email should be precise and to the point if it's formal. |
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| By: Olivia.c (ducky) on Jan 25, 2010 |
| | I think that email etiquette is probably quite important when you're emailing someone at work or if it needs to be formal but if you're just quickly dropping someone a line then you could get away with some things but not all things |
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| By: ryan on Feb 24, 2010 |
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| By: Daisy on Jan 31, 2010 |
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| By: jan on Jan 29, 2010 |
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| By: Haley on Jan 7, 2010 |
| | NEVER tell people stuff you don't want other people to hear! People can forward your message and you'll never even know. |
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| By: bennie on Nov 13, 2009 |
| | I thought the e in e-mail stood for electronic |
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| By: Lana on Oct 26, 2009 |
| | The "e" in "e-mail" actually means "electronic", as in "electronic mail". |
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| By: Beth on Oct 19, 2009 |
| | Where was the question about when and how often you should grace people with jokes/chains/quizzes? I must have missed it because it is a HUGE part of email etiquette if you ask me. My personal favorite is the "Your going to hell if you don't forward this e-mail to 20 of your friend now". |
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| By: vENU nAIR on Oct 4, 2009 |
| | It is basically back to School, getting to know what is the basic, but more often than not, is ignored and forgotten |
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| By: bobby on Oct 3, 2009 |
| | The "e" in e-mail stands for electronic in e-mail; but, that is short for the original meaning which is "electronic getter going mail". |
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| By: Bree on Oct 3, 2009 |
| | Well people should know that using emails isn't always safe. DON'T EVER TELL ANYONE YOUR NAME OR WHERE YOU LIVE OR ZIPCODE OR STUDENT ID #. WHAT WOULD HAPPEN IS THEY WILL FIND WHERE YOU LIVE AND KIDNAP YOU. ALWAYS USE COMMON SENCE. DON'T DO ANY OF THE ABOVE I TOLD YOU OR SOMETHING IS GOING TO HAPPEN |
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| By: Sundararajan . R on Sep 23, 2009 |
| | Email Etiquette is very important for a professional because he always uses mails to interact with the customers or supervisors |
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| By: Sankarlal Hariram on Sep 22, 2009 |
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| By: David on Sep 10, 2009 |
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| By: Andrew on Sep 9, 2009 |
| | I don't think this is a good test at all. BTW I don't use my e-mail "hotdog" often. -.- |
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| By: EmOliGht on Sep 9, 2009 |
| | when i saw the "WWW" question, i was like "OMG MIKE (thats my friend) WILLY WONKA WAS HERE AND TOOK THIS QUIZ!!!!!!!" idk question 19 confused me and i chose hotdog for 21.... |
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| By: Stephen Demeule on Sep 9, 2009 |
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| By: Scott on Sep 1, 2009 |
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| By: Cristy on Aug 24, 2009 |
| | I still don't know what the E stands for in E-mail. |
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| By: Vicki Crossley on Aug 24, 2009 |
| | Some of the questions really made me think and others made me laugh. This was fun! |
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| By: caite on Aug 20, 2009 |
| | great quiz if you need to learn about sending professional emails |
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| By: Sonali on Aug 20, 2009 |
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| By: mohan on Aug 4, 2009 |
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| By: lol on Aug 4, 2009 |
| | lol would be good to have some atchual ancers to questions ... not like question 21 |
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| By: the on Aug 4, 2009 |
| | Half decent quiz, last few questions don't make sense, or they have grammatical errors. |
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| By: AKUL BANSAL on Jul 26, 2009 |
| | AKUL IS VERY INTELLEGENT. BACHKE REHNA MUJHSE. |
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| By: JOeGTnahg on Jul 18, 2009 |
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| By: sally on Jul 16, 2009 |
| | the E in Email stands for Electronic!!!!!!! |
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| By: renee on Jul 14, 2009 |
| | the bcc row is very important, especially when sending an email to multiple contacts |
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| By: Emily on Jul 10, 2009 |
| | Its nice quiz, everyone must try this quiz once! |
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| By: Allie on Jun 30, 2009 |
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| By: RILEY on Jun 15, 2009 |
| | I is got goodz etiquette LOLZOR |
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| By: Julius Agustin on Jun 8, 2009 |
| | Email Etiquette is a must |
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| By: Ilyn Reyes on Jun 8, 2009 |
| | It's really a helpful quiz... |
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| By: Julius Agustin on Jun 8, 2009 |
| | Email Etiquette is a must |
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| By: Nahiyan on Jun 3, 2009 |
| | Emailing should be precise and well revised before sending. |
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| By: Annie on May 28, 2009 |
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| By: mR g on May 26, 2009 |
| | I was so upset when i sent an email and did not read it over for spelling and grammar errors. It is not professional, I learned my lesson the hard way. I always use auto spell check this way I never forget to check for errors. |
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| By: kell on May 22, 2009 |
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| By: muthu on May 21, 2009 |
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| By: sheri on May 6, 2009 |
| | I was playing on a co-workers (male) computer and composed an email asking a girl if she wanted to mess around. I accidentally selected the all employees group -- it was the first in the list -- and sent it. The whole company, including the President, got the email. But we are still friends. |
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| By: angel on Apr 29, 2009 |
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| By: Ramesh yernagula on Apr 20, 2009 |
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| By: Shampa on Apr 19, 2009 |
| | A very well arranged quiz. |
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| By: Babita on Apr 17, 2009 |
| | Please don't rely on mails only for your communication, use other appropriate medium as well. |
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| By: Akash on Apr 8, 2009 |
| | The test is rocking. No words for it. |
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| By: shamim on Apr 2, 2009 |
| | Its good to test self whether we are effective for writting mail |
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| By: Nasir Sarker on Apr 2, 2009 |
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| By: Linda Treadwell on Mar 23, 2009 |
| | Email Etiquette should be the same as a professional business letter. |
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| By: anil on Mar 23, 2009 |
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| By: matthew on Feb 12, 2009 |
| | that never share personal info about your real person |
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| By: Natalie on Feb 11, 2009 |
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| By: arica on Feb 4, 2009 |
| | take you'll probably learn a lot |
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| By: Alissa Prochaska on Feb 4, 2009 |
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| By: Anthony on Feb 4, 2009 |
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| By: praveen kumar sarlagundu on Jan 27, 2009 |
| | Thanks for letting an individual know about his/her email knowledge.
Please let an indivual score with all the answers |
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| By: mike on Jan 17, 2009 |
| | sdfsdfsdfsd sdf sdf sdf sd |
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| By: Amita on Dec 28, 2008 |
| | writning full postal address on the mail. |
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| By: Aubrey Baldauf on Nov 21, 2008 |
| | Never open unknown attachments |
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| By: Rebecca S. on Nov 21, 2008 |
| | You should never open any unknown junk e-mails. |
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| By: Aubrey B. on Nov 21, 2008 |
| | Always read an email carefully before opening random attachments. |
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| By: Lacey on Nov 21, 2008 |
| | I think this test is good for kids to take so they learn for later on i there lifes. |
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| By: jamison the 99999 on Nov 21, 2008 |
| | make sure you read the email carefully |
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| By: Phantom on Nov 21, 2008 |
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| By: Cassandra on Nov 21, 2008 |
| | It's impolite to forward chain mails. |
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| By: Monoswi on Nov 18, 2008 |
| | E mail is a very effective tool if used in the right manner. Unfortunately, most people do not take the trouble to write proper emails or follow the etiquette. This leads to a lot of misunderstanding. However, if used in the right manner, it can be used to enhance your image and achieve goals. |
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| By: kristina on Nov 14, 2008 |
| | You should always use email etiquette, but with friends and family i guess its optional! |
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| By: Nalini on Nov 14, 2008 |
| | Email Etiquette is very important for all to be a professional |
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| By: Jean Civikly on Nov 10, 2008 |
| | This was both fun and informative! |
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| By: Mohan on Nov 7, 2008 |
| | Very interesting and educative! |
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| By: jhecka on Oct 22, 2008 |
| | It was nice to know the Etiquette in Email. |
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| By: Alexa on Oct 21, 2008 |
| | It was Ok. I don't enjoy yaking quizes but this one was a little FUN!!! =] |
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| By: isabel on Oct 21, 2008 |
| | It was ok im not sure some of the questions but some were so easy! |
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| By: Madeleine on Oct 21, 2008 |
| | That quiz had new old and obuious questitions |
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| By: Demi Lavoto on Oct 21, 2008 |
| | this is so easy, really easy! |
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| By: courtney on Oct 21, 2008 |
| | I dont think that some of the questins were really resonable like how would you right how would you right be seein you in email form!!!! |
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| By: Sangitha on Oct 15, 2008 |
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| By: Krysta Roberts on Oct 14, 2008 |
| | The email enetiquette quiz is cool and it is the same thing as what we did before. |
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| By: Sandy on Oct 7, 2008 |
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| By: Jay Beltran on Sep 12, 2008 |
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| By: b on Sep 12, 2008 |
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| By: chase on Sep 10, 2008 |
| | i havent worked this hard in 2 muintes |
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| By: monkia white on Sep 9, 2008 |
| | I liked it it was fun and helpful |
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| By: Krysta Roberts on Sep 9, 2008 |
| | I thought that the quiz was fun and I learned a lot from it and i hope you enjoyed the quiz. |
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| By: yo yo on Sep 9, 2008 |
| | I think that this could help some of use at this |
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| By: jessica on Sep 9, 2008 |
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| By: Beth on Sep 9, 2008 |
| | some stuff in the quiz I haven't even learned about yet. But it was fun and depending on my score I will learn something new or not? |
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| By: tyler monroe on Sep 9, 2008 |
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| By: breanna on Sep 9, 2008 |
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| By: dakota on Sep 9, 2008 |
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| By: Bernard Rosenberg on Aug 28, 2008 |
| | bernardrosen98@comcast.net |
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| By: neerja on Aug 24, 2008 |
| | interesting quiz!, by doing these quiz i come to know so many new things |
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| By: Sonam on Aug 15, 2008 |
| | Its really worth to go through! |
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| By: Satish on Jul 31, 2008 |
| | ya,This is a good quiz and I learn new things from Email Etiquette. |
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| By: chitra on Jul 11, 2008 |
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| By: sathishkumar on Jul 11, 2008 |
| | It is very important to every proffesionals for their bussines purpose. It also generates profit. |
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| By: divya on Jul 9, 2008 |
| | its good to have this quiz.... |
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