| 1. | I can tell a joke to a group as easily as I can tell it to a friend. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 2. | I can speak to a 6 year old as comfortably as to a 60 year old person. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 3. | I am a good listener. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 4. | I can explain my ideas clearly. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 5. | I can see things from other’s point of view. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 6. | I do not hesitate to ask questions when i am unsure. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 7. | I always make sure that my message is clearly understood by others. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 8. | I often summarize what i hear, so as to to minimize misunderstanding. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 9. | I reflect my feelings and let my co-workers and peers know that i hear and understand their thoughts. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 10. | I pronounce my words clearly and maintain eye contact throughout the conversation. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 11. | I never hesitate to say NO if i disagree with something. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 12. | I am easily able to refuse undue requests from my peers or friends. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 13. | I always compliment the host if i like the food. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 14. | I let the person in conversation finish stating his or her viewpoint before i start expressing my own. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 15. | I speak in a positive manner and keep my views brief and clear. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 16. | I avoid wasting time in bragging and complaining about my juniors and peers. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 17. | I am usually open to suggestions and ideas from others. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 18. | I am easily able to communicate to my friends about my understanding of their feelings and point of view. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 19. | I do not hesitate to inquire again if i am doubtful about something. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 20. | I appreciate constructive criticism from others. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 21. | If about to miss a deadline or unable to complete a task, i inform the concerned clients/seniors/people effected by it on time. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 22. | I try to converse in a language in which the listener/s is/are most comfortable. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 23. | While citing an important fact or figure, i always try to quote its source. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 24. | I try to make my talks memorable by citing interesting and relevant anecdotes. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 25. | While speaking, I make sure not to stand very close to an individual so as to not to invade his/her personal space and thereby offend him/her. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 26. | I understand that appropriately modifying the tone of one's voice can be used to express feelings like doubt, terror, amazement and anger besides others. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 27. | I understand that when used in the correct manner, tactile gestures like shaking hands, patting on the back, keeping an arm around the shoulder, kissing or hugging can be used to convey messages more effectively. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 28. | I understand that while speaking to others, making gestures like holding hands, or shaking hands with someone can be mis-interpreted if not used in a proper way or according to a particular culture style. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 29. | I understand that people can guess about my feelings and state of mind like confidence, aggression, fear, guilt, or anxiety from my posture and facial expressions. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 30. | I understand that communication from a superior must be perceived differently than that from a subordinate or peer. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 31. | If I hear something from an unreliable source or person, I avoid telling the same to others or spreading the news without confirming it myself from a reliable source. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 32. | I prefer to ask and confirm things rather than assuming them. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 33. | If my client/the person I am talking to converses in a language unknown to me, I make sure to use an interpreter or use some other method which can convey my exact message. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 34. | If my client/the person i am talking to is hearing/visually impaired, i make sure to take somebody's help or use alternative method to convey my exact message. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 35. | In case of a noisy transmission on phone, or in person, I try to make sure the correct message has been understood by crosschecking at a later time or through a different mode of better communication. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 36. | While speaking, my facial expressions, the tone of voice, the words, and the body language all complement each other. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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| 37. | I communicate with confidence and surety. |
| a. | | This statement about me is completely true |
| b. | | This statement about me is mostly true |
| c. | | This statement about me may be true or false |
| d. | | This statement about me is mostly false |
| e. | | This statement about me is completely false
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