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QuizMoz offers one of the Internet's largest collection of quizzes for you to tease your brain and pit your wits against the experienced QuizMoz quiz masters. Go ahead and find out what you know about yourself and the world around you. Best of luck!!  Interactive voice response (IVR) quiz Facts  Average Score for this quiz: 24%  No of times this quiz has been taken: 7  No of people passing this quiz: 0  No of people failing this quiz: 7  Maximum score for this quiz: 38% Coverage : Call Center Interactive Voice Response (IVR) Quiz Created by: Kenneth D Ellison Creation Date: 23 June 2008  Interactive voice response (IVR) Discussion Forum 1.  An interactive voice response (IVR) system does not include which of the following: a. Software applications b. Telephony equipment c. Specialized monitors d. A database Please provide appropriate updations Ques An interactive voice response (IVR) system does not include which of the following: a. b. c. d. Please describe the changes made by you 2.  True or false? An IVR system can be used to enhance employee performance. a. True b. False Please provide appropriate updations Ques True or false? An IVR system can be used to enhance employee performance. a. b. Please describe the changes made by you 3.  Software engineer Paul English created ___, an infamous Web site that helps consumers bypass IVR phone trees to get to a call center agent. a. IVRCheatSheet.com b. BypassIVR.com c. Callcenterdirect.com d. Gethuman.com Please provide appropriate updations Ques Software engineer Paul English created ___, an infamous Web site that helps consumers bypass IVR phone trees to get to a call center agent. a. b. c. d. Please describe the changes made by you 4.  Which of the following is not an IVR vendor? a. Aspect b. Epiphany c. NetSuite d. Intervoice Please provide appropriate updations Ques Which of the following is not an IVR vendor? a. b. c. d. Please describe the changes made by you 5.  True or false? An IVR system cannot work without computer-telephony integration (CTI). a. True b. False Please provide appropriate updations Ques True or false? An IVR system cannot work without computer-telephony integration (CTI). a. b. Please describe the changes made by you 6.  _____ technology lets callers speak entries rather than punch numbers on a keypad. a. ASR b. IVR c. XML d. ASA Please provide appropriate updations Ques _____ technology lets callers speak entries rather than punch numbers on a keypad. a. b. c. d. Please describe the changes made by you 7.  Which of these is not a common limitation of automated speech recognition (ASR)? a. Bad cell phone connections b. Spoken numerals c. Caller with a heavy accent or dialect d. Words from multiple languages used together Please provide appropriate updations Ques Which of these is not a common limitation of automated speech recognition (ASR)? a. b. c. d. Please describe the changes made by you 8.  This is the first and primary format designed to specify interactive voice dialogues between a human and a computer. a. ASR b. VoiceXML c. SALT d. AHT Please provide appropriate updations Ques This is the first and primary format designed to specify interactive voice dialogues between a human and a computer. a. b. c. d. Please describe the changes made by you Think you know more about this quiz!   Please enter your Name and what you would like to tell everyone about Interactive voice response (IVR)  Name: Think you know more about Interactive voice response (IVR) and would like others to know too? Whether its a great fact, a joke, a personal experience or an interesting anecdote, please share it with all the human beings on planet earth. Your contribution will help keep QuizMoz a free site for all.    (Optional)  (average submission size - 5 to 10 lines) Interactive voice response (IVR) Discussion Forum Know the Latest News about Interactive voice response (IVR)! What others think about Interactive voice response (IVR) By: Tracy on 11/21/2009    Great test. A nice way to gauge one's knowledge By: Roger on 11/20/2009    I love Quiz Games. QuizMoz is an excellent Quiz site By: Quiz Game Player on 11/19/2009    One day I will crack all the Impossible quizzes in the world By: quiz girl on 11/18/2009    hey folks! i like the amazing quizzes on quizmoz. it increases your general knowledge By: Erin on 11/17/2009    it was a fun and interseting quiz! By: Kath on 11/16/2009    It's a really good quiz. By: Free quiz seeker on 11/15/2009    I am searching for an impossible quiz By: Teresa on 11/14/2009    I took the quiz. It let me know that I failed. But I wasn't able to see what the correct answers. It would be great to see what the answers are so I can learn. By: Reema on 11/13/2009    Great Quiz! The quizmaster laid out this quiz so that even beginners could learn more By: Bobby Kalsi on 11/12/2009    Try to make it easier to search for a QUIZ Category.. (It should be easier to seach for a quiz category...) By: Sridhar on 11/11/2009    Its a really good way to brush up things and informative also. By: Hot girl on 11/10/2009    I love answering Quiz Questions By: Nancy on 11/9/2009    I would like to see a complete page of horror movie quizzes for the horror genre fans! By: Samantha on 11/8/2009    This is so cool. Even though I really did not know some of the questions, it was still fun! By: Tommy on 11/7/2009    Great site. Good learning and fun. By: Lil Wayne Fan on 11/6/2009    Give me more quiz questions about LilWayne By: Teena on 11/5/2009    I love this quiz Website. This is the best free quiz site. 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