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      Home > Quizzes and Fun Tests > Technology and Computer Quizzes > Priority Support Quiz

 Follow QuizMoz on Twitter  Priority Support Quiz

Welcome to the QuizMoz Priority Support Quiz. QuizMoz offers one of the Internet's largest collection of quizzes for you to tease your brain and pit your wits against the experienced QuizMoz quiz masters. Go ahead and find out what you know about yourself and the world around you. Best of luck!!

Coverage
:
Basic Tier I support quiz for Microsoft Exchange (2007 and 2010)

Quiz Created by:
Florence Krolo
Creation Date: 30 August 2011
1. You have just created a new Distribution Group. The client complains that they cannot receive mail from the outside world. What should you check first?
a.The "Senders Must Have a Mailbox" tab
b.The "Senders Must Be Authenticated" tick box
c.See if the distribution group is disabled
d.Check the Hub Transport settings to see if external mail is allowed
2. A users calls and complains that they get an error "Mailbox Unavailable" when they try to login to OWA. You can login to OWA with your account fine. What should you check first?
a.Are MS Exchange Services running
b.Are the databases all mounted
c.Is the users AD account locked
d.Reboot the Exchange Server
3. A client would like to upgrade a mailbox from Owa/Basic to Pro. Which of the following items do NOT need to be changed (for non-single sign on clients)
a.Organizational Unit
b.Mailbox permissions
c.Mailbox features
d.Mailbox quotas
4. A user wants to grant their secretary access to their mailbox, but wants to be able to configure what access they have to specific folders. How can this be accomplished.
a.Have the user designate the secretary as a Delegate in Outlook options
b.In the EMC, grant the secretary full access to the user's mailbox
c.In the EMC, grant the secretary
d.This cannot be done in Exchange 2007/2010
5. Which tool do you use to create a new Mailbox and AD User in Exchange 2007/2010?
a.Exchange Management Console user configuration wizard
b.Exchange Management Console new mailbox wizard
c.Active Directory Users and Computers
d.Exchange System Manager
6. A user wants to add an email address for a Vendor to the GAL. What is the fastest way to accomplish this?
a.Create a new contact in the EMC?
b.Create a new contact in ADUC?
c.Create a new mailbox in the EMC?
d.Create a transport rule.
7. A user has left the company. The client wants to maintain the users AD account information but wants to disallow the user from receiving mail. What should you do?
a.Remove the Mailbox in the EMC
b.Disable the Mailbox in ADUC
c.Disable the Mailbox in the EMC
d.Remove the user ID in ADUC
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