1. | Listed below are the features of a good Organization structure. Choose the misfit: |
a. | | Clear Line of authority. |
b. | | Adequate delegation of authority. |
c. | | Proper span of control. |
d. | | More managerial levels. |
e. | | Simple and flexible Organizational structure.
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2. | Budgetary control systems involves: |
a. | | Estimation of Control. |
b. | | Setting of Targets. |
c. | | Preparation of budgets.
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3. | Which of the following statements is most likely to characterize a Planning approach to strategy development? |
a. | | Strategies are the outcome of rational, sequential and methodical practices. |
b. | | Definite and precise objectives are set. |
c. | | Strategies are developed by negotiation and bargaining between interest groups. |
d. | | Defined procedures for implementation and the achievement of strategic objectives are developed. |
e. | | All of the above. |
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4. | Which one the following is not a function of a Transactional leader? |
a. | | Moves resources from areas of lesser productivity to areas of greater productivity. |
b. | | Works within a culture and competently supervises and coordinates the day to day management. |
c. | | Maintains the system through control of current procedures. |
d. | | Recognizes and clarifies roles and task requirements. |
e. | | Maintains an organization's operation rather than change it.
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5. | In the situational leadership style, the manager is concerned with: |
a. | | Task accomplishment. |
b. | | Human relations and teamwork. |
c. | | Giving free run to his staff. |
d. | | Prompt, orderly performance. |
e. | | Growth production for staff and himself/herself.
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6. | Which of the following is generally an inappropriate reason for delegation? |
a. | | It relieves the manager of his heavy workload. |
b. | | To free the manager to address more complex, higher level unit needs. |
c. | | Because someone else is better qualified to do the task that needs to be done. |
d. | | Because it helps create a formal Organization structure.
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7. | If a subordinate is having difficulty carrying out a delegated task, what should a manager do? |
a. | | Take over the task for the employee so he or she will not become demoralized. |
b. | | Be available as a role model and resource in identifying alternative solutions. |
c. | | Give the employee a written warning. |
d. | | Give the employee a second delegated task so he or she has another opportunity to prove his worth.
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8. | A Mission Statement provides information as to the future aim of the Organization. |
a. | | True |
b. | | False |
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9. | An employee's desire and commitment to perform that is manifested in job related effort defines his/her __________ . |
a. | | Aptitude. |
b. | | Motivation . |
c. | | Performance. |
d. | | Ability.
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10. | If re-supplying and retraining are insufficient remedies for poor performance, the next step should be to explore __________ . |
a. | | Releasing the poor performer. |
b. | | Refitting the poor performer to their task assignment. |
c. | | Reassigning the poor performer to a new task assignment. |
d. | | Retreating the poor performer to a less strenuous task assignment.
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11. | Which motivation strategy is characterized by a high emphasis on performance and a low emphasis on satisfaction? |
a. | | Indulging. |
b. | | Imposing. |
c. | | Integrating. |
d. | | Ignoring.
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12. | If a manager was attempting to establish motivational goals for his employees which of the following should he do? |
a. | | Involve subordinates in the goal setting process. |
b. | | Set goals that are stated in very general terms. |
c. | | Set conflicting goals so employees can accomplish one goal or another as they choose. |
d. | | Set goals that are easy to achieve.
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13. | Jack Smith was reviewing the performance of his employees and was trying to decide which of them could profit the most from some additional managerial involvement. Listed below are the four employees he is considering. Everything else being equal, which of the following employees' performance would be most appreciated and benefit from the additional managerial involvement? |
a. | | Johnson, who has been characterized as highly independent. |
b. | | Marko, who has recently been assigned a highly challenging, but relatively unstructured task |
c. | | Baker, who has been employed with the firm in a variety of related positions for nearly fifteen years. |
d. | | Loius, who recently received recognition for outstanding service.
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14. | Which of the following rewards do employees value the most? |
a. | | Good wages. |
b. | | Tactful discipline. |
c. | | Full appreciation of work done. |
d. | | Job security. |
e. | | All of the above.
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15. | Lists are an effective planning tool when: |
a. | | They are realistic in terms of what can reasonably be accomplished in a given time period. |
b. | | Tasks are grouped so only a few items appear on the actual list. |
c. | | They are relatively inflexible, so the planner cannot procrastinate. |
d. | | Subordinates are not motivated and the manager wants tasks to be accomplished.
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16. | Which of the following actions is used to both extinguish bad behaviors and replace them with good behaviors, as well as transforming acceptable behaviors into exceptional behaviors? |
a. | | Being appropriately supportive. |
b. | | Identifying the specific inappropriate behavior. |
c. | | Asking questions about the causes and exploring the remedies. |
d. | | Identifying rewards that are salient to the individual.
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17. | Which of the following statements regarding the five core job dimensions is true? |
a. | | The less feedback individuals receive the more autonomy they feel and the more committed they will be to the job. |
b. | | The less variety in the skills a person can use in performing work, the more the person perceives the task as meaningful or worthwhile. |
c. | | The more the work has a direct effect on the work or lives of other people the less the employee will view the job as meaningful. |
d. | | The more autonomy in the work the more responsibility the worker feels for their success and failures and the more committed they are to their work.
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18. | Operations can be classified according to their volume and variety of production as well as the degree of variation and visibility. Which of the following operations would be classified as high volume, low variety? |
a. | | A fast food restaurant. |
b. | | A carpenter. |
c. | | A family doctor. |
d. | | A front office bank.
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19. | Which one of the following functions are correctly arranged as Management Process? |
a. | | Staffing, Planning, Organizing, Directing, Co-ordinating, Controlling. |
b. | | Planning, Staffing, Organizing, Directing, Co-ordinating, Controlling. |
c. | | Planning, Organizing, Staffing, Directing, Co-ordinating, Controlling. |
d. | | Planning, Organizing, Staffing, Directing, Controlling, Co-ordinating.
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20. | Which one of the following is not the function of Personnel Management? |
a. | | Procurement of right kind and number of persons. |
b. | | Training and development of employees. |
c. | | Integration of the interests of the personnel with that of the enterprise. |
d. | | Preparation, analysis and interpretation of financial statements. |
e. | | Coordinating the operations of various departments.
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21. | Operations can be classified according to the degree of variation in demand and visibility of the operation as well as their volume and variety of production. Which of the following operations would be classified as high variation and high visibility? |
a. | | A family doctor. |
b. | | A front office bank. |
c. | | A carpenter. |
d. | | A fast food restaurant.
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22. | Which one of the below is another term for Supervisor? |
a. | | Area manager. |
b. | | Specialty manager. |
c. | | Front line manager. |
d. | | Technical manager.
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23. | Which one of the below, completes the sentence:
If management is the brain, __________ is the body of an enterprise. |
a. | | Staff. |
b. | | Organization. |
c. | | Supervisor. |
d. | | Manager. |
e. | | Machinery.
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24. | Which one of the below, completes the sentence:
Marketing is a ____________________ . |
a. | | Managerial function of management. |
b. | | Operative function of management. |
c. | | Process of management. |
d. | | None of these.
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25. | Recruitment, selection and training is a function of: |
a. | | Organizing. |
b. | | Directing. |
c. | | Leadership. |
d. | | Staffing.
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26. | Delegation of authority is an element of: |
a. | | Staffing. |
b. | | Directing. |
c. | | Organizing. |
d. | | Controlling. |
e. | | Leadership.
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27. | Which one of the below, completes the sentence:
Division of work promotes ______________________ . |
a. | | Specialization. |
b. | | Efficiency. |
c. | | Activities. |
d. | | Justice and Kindness.
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28. | Which one of the below, completes the sentence:
The principle of Unity of command is concerned with _________________ . |
a. | | Activities. |
b. | | Persons. |
c. | | Remuneration. |
d. | | Respect of authority.
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29. | Which one of the below, completes the sentence:
The Principle of Order implies to ________________ . |
a. | | One head and one plan. |
b. | | Right man in right job. |
c. | | Issuing instructions. |
d. | | Justice and kindness.
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30. | Short term budgets are prepared to depict a short term planning of the business. The period of short term budgets varies between: |
a. | | Two to eight weeks. |
b. | | Three to six months. |
c. | | Nine months. |
d. | | One or two years.
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31. | Long term budgets are useful for those industries where gestation period is long. Which of the below does not justify the above statement? |
a. | | Machinery. |
b. | | Electricity. |
c. | | Textile. |
d. | | Engineering.
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32. | Which one of the following is not a financial statement? |
a. | | Statement of Financial Loss. |
b. | | Income Statement. |
c. | | Balance Sheet. |
d. | | Statement of Retained Earnings. |
e. | | Statement of Cash Flow.
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33. | If the financial year starts in January then the Fixed budget will be prepared: |
a. | | A month or two earlier. |
b. | | In January. |
c. | | At the end of that year. |
d. | | It depends upon the Financial Manger to decide.
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34. | Which one of the below, completes the sentence:
Decision making involves _________________________ . |
a. | | Selection from alternatives. |
b. | | Selecting particular course of action. |
c. | | Implementing a policy.
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35. | Which one of the below, completes the sentence:
Repetitive decisions are known as ________________ . |
a. | | Operational decisions. |
b. | | Programmed decisions. |
c. | | Routine decisions.
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36. | Which one of the below, completes the sentence:
Policy decisions are made at _____________________ . |
a. | | Middle Level. |
b. | | Top Level. |
c. | | Operational Level. |
d. | | All Levels.
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37. | Which one of the below, completes the sentence:
Organization is the process of ___________________ . |
a. | | Arranging industrial inputs. |
b. | | Defining authority and responsibility. |
c. | | Increasing managerial efficiency. |
d. | | Centralizing of activities.
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38. | Complete the sentence. Organizational structure is a means towards: |
a. | | Achievement of organizational goals. |
b. | | Achievement of coordination. |
c. | | Achievement of effective performance.
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39. | Complete the sentence. Span of Control relates to the: |
a. | | Division of responsibility. |
b. | | Delegation of authority. |
c. | | Number of persons to be supervised.
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40. | Complete the sentence. Delegation takes place when: |
a. | | A superior decentralizes his work. |
b. | | One person gives another the right to do a work. |
c. | | A subordinate is given orders.
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41. | Which one of the below, completes the sentence:
In decentralization subordinates _________________ . |
a. | | Enjoy full powers. |
b. | | Get restricted powers. |
c. | | Do not get any powers.
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42. | Which of the following is an external source of recruitment? |
a. | | Promotion from within. |
b. | | Transfer of employees. |
c. | | Unsolicited applicants.
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43. | In which of the below management functions environment involves creating an environment where everyone works together to achieve the common goals of the organization? |
a. | | Planning. |
b. | | Controlling. |
c. | | Leading. |
d. | | Recruiting. |
e. | | Organizing.
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44. | Which one of the following describes the difference between Managers and Leaders? |
a. | | Managers have stronger conceptual skills; leaders have stronger human relations skills. |
b. | | Managers are concerned with the vision of the company; leaders are concerned with the contingency plans. |
c. | | Managers are concerned with strategic issues; leaders are concerned with tactical issues. |
d. | | Managers are concerned with order and stability; leaders are concerned with change. |
e. | | Managers are concerned with directing others; leaders tend to do the work themselves.
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45. | Which of the below defines Apprenticeship training? |
a. | | This method of training is meant to give the trainee sufficient knowledge and skill in those trades and crafts in which a long period of training is required for gaining complete proficiency. |
b. | | This method of training is generally provided to the skilled and technical personnel. |
c. | | This method involves the creation of a separate training centre within the plant itself for the purpose of providing training to new employees.
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46. | There are some important measures which a company can use to determine the effects of training. Which of the below cannot determine the effects of training? |
a. | | Production. |
b. | | Changes in specific results such as turnover. |
c. | | Job applications. |
d. | | Profit of the company. |
e. | | Overall Growth.
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47. | Which one of the below is not the purpose of Performance Appraisal? |
a. | | It can serve as a basis for job change or promotion. |
b. | | It serves as a guide for formulating a suitable training and development program. |
c. | | It provides the rational foundation for the payment of piece work, wages, bonuses, etc. |
d. | | It makes the worker committed and loyal to the organization. |
e. | | It serves as a feedback to the employee.
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48. | Complete the sentence.
As a leader, every manager must: |
a. | | Cultivate contacts outside his vertical chain of command to collect information useful for his organization. |
b. | | Motivate and encourage his employees. He must try to reconcile their individual needs with the goals of the organization. |
c. | | Must perpetually scan his environment, interrogate his liaison and his subordinates, and receive unsolicited information, much of it as a result of the network of personal contacts he has developed.
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49. | Which one of the following is not an advantage of departmentalization? |
a. | | It fosters sub goal loyalties. |
b. | | It ensures economy, for there is only one department related to one function for the entire company. |
c. | | It leads to improved planning and control of key functions. |
d. | | The manager gains expertise in handling problems of his particular department. |
e. | | It ensures economy.
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50. | What does the term Unity of Control stand for under Principles of Organizing? |
a. | | That there should be a limit to the number of persons that can be supervised effectively by one boss. |
b. | | That each subordinate should have only one superior whose orders he has to obey. |
c. | | That the line of authority from the chief executive at the top to the first line supervisor at the bottom must be clearly defined. |
d. | | That the activities of the enterprise should be divided according to functions and assigned to persons according to their specialization.
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51. | Which one of the below is another term for Scalar Principle? |
a. | | Span of Control. |
b. | | Unity of Direction. |
c. | | Unity of Command. |
d. | | Chain of Command. |
e. | | Personal ability.
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52. | Which one of the following reveals whether or not a company is earning a profit? |
a. | | Income statement. |
b. | | Statement of cash reconciliation. |
c. | | Balance statement. |
d. | | Statement of cash flows. |
e. | | Statement of owners' equity.
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53. | Which of the below is incorrect? |
a. | | Planning is done with the help of forecasting which provides assumptions about the future environment of a plan. Forecasting is thus only a tool of planning. |
b. | | Both Planning and Forecasting commit individuals to certain goals. It also calls for some activity to achieve the planned goals. |
c. | | Both Planning and Forecasting is done by the manager.
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54. | Which of the below is incorrect? |
a. | | Using Operations research techniques, errors creep in more easily when decisions are made on the basis of subjective judgment, past experience rather than on the basis of a systematic approach. This improves the likelihood of a good decision. |
b. | | Operations research make it possible to break down a complex large scale problem into smaller parts that can be more easily diagnosed and manipulated. |
c. | | These techniques permit experimentation to take place without interfering with actual operations. |
d. | | Operations research techniques can be effectively applied in many situations where the underlying variables cannot be quantified, e.g. situations involving human qualities and interpersonal relations.
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55. | An Organic or behavioral structure has generally wider spans of control which give rise to: |
a. | | A flat form. |
b. | | High levels of decentralization. |
c. | | Extended communication lines. |
d. | | Little specialization. |
e. | | Hierarchy of command.
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56. | Computers have helped immensely in the design and development of products for the manufacturing sector. With reference to this statement, which computer related technology supports the above statement? |
a. | | CAD |
b. | | CAM |
c. | | Decision Tree Analysis |
d. | | Artificial Intelligence |
e. | | CAP
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57. | Which of the below circumstances does not demand the Directive method of introducing planned change? |
a. | | The directive method of introducing change is more appropriate when the manager enjoys sufficient position power. For example; he has significant control over reward and punishments. |
b. | | The directive method of introducing change is more appropriate when the employees are achievement motivated and willing to accept the change. |
c. | | The directive method of introducing change is more appropriate if organization communication pattern is star type, which favors the change agent as a leader over his subordinates. |
d. | | The directive method of bringing about change can be successful only when the driving forces far outweigh the restraining forces.
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58. | In which context are the terms Unfreezing and Refreezing used? |
a. | | Management of Change. |
b. | | Management of Order. |
c. | | Dimensions of Change. |
d. | | Resistance to Change. |
e. | | Management of Control.
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59. | Which of the below are incorrect? |
a. | | Policies are established after a thorough study and analysis of work. Procedures are often established without any study and analysis. |
b. | | Policies help us in fulfilling the objectives of the enterprise. Procedures show us the way to implement policies. |
c. | | Policies are specific and lay down the sequence of definite acts. Procedures are generally broad and allow some discretion. |
d. | | Policies are general guides to both thinking and action of people at higher levels. Procedures are general guides to action only usually at lower levels.
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60. | Self regulation, one of the characteristics of an effective leader, is defined as the ability to: |
a. | | Understand one's own reactions and the effect of behavior on other team members. |
b. | | Control oneself and to reflect in complex situation. |
c. | | Maintain an ongoing commitment to a goal in often turbulent and chaotic times. |
d. | | Understand the complexities of other people's situations. |
e. | | Maintain teamwork in situations where uncertainty can isolate and drive people apart.
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What others think about Management Skills Test |
By: kiran on Aug 18, 2013 |
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By: Canty on May 20, 2013 |
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By: levi g. barcelona on Apr 25, 2013 |
| an exercise test that is refreshing. |
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| Its is very very gud question |
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By: Roy on Mar 30, 2013 |
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By: mark on Mar 5, 2013 |
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By: Emma on Jul 26, 2010 |
| Management skill needs to be very carefull especial in perfoming certain thing...therefore bein a good leader and good manager indeed will lead u to more competative and satisfying enviroment... |
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By: Nschouhan on Jul 23, 2010 |
| very impressive for good organisation and leadership for taking decision of your company level is go high |
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By: howill on Jan 21, 2010 |
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By: may on Dec 7, 2009 |
| take the quiz so that you will know yourself. |
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By: Inheritance on Sep 22, 2009 |
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By: lillianne on Jul 21, 2009 |
| its a good test to know where you range. try and see. thanks |
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By: Matt Price on Jul 14, 2009 |
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By: maimuna on Jun 22, 2009 |
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By: erika on Jun 13, 2009 |
| time management skills test s to me a waste of my time.i could of used this time to do something more important |
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By: Jason on Jun 4, 2009 |
| Was a fun quiz to take, although I'm just doing it for fun. |
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By: ZM on May 13, 2009 |
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By: MAR on Apr 18, 2009 |
| One should take this test to know their Management Skills |
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| it's very comprehensive :) |
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By: lisa on Jan 26, 2009 |
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By: no on Jan 28, 2009 |
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By: Brett on Dec 1, 2008 |
| interesting test. little to much theory |
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By: totie on Nov 26, 2008 |
| importance of management skills |
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By: vinoth iyappan on Nov 22, 2008 |
| good to know our skills in managment |
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By: Leena on Oct 20, 2008 |
| Good exercise. Recommend to all interested. |
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By: AMIT on Aug 20, 2008 |
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